Q1: How to buy wheels?
- Step 1: Find our website and send us a request;
- Step 2: When we receive your request, we will respond to you with our catalog or the information you need;
- Step 3: You can select the desired wheel models and send them to us;
- Step 4: We will quote the base of your choice;
- Step 5: If you are satisfied with the price, we will send you an official PI with a signature; Step 6: When you confirm the PI, you need to pay 30% of the deposit.
Q2: What certificates do you have?
A: Certification of VIA, JWL, ISO / TSI16949 and TUV systems.
Q3: What is your sample policy?
A: We can supply sample if we have finished parts in stock, but customers need to pay the sample cost and courier cost. Tell us the sample you prefer and we will check our stock.
Q4: Delivery time and payment term?
A: 1, for old molds, delivery time is about 30-45 days after receiving the advance payment; For new forms, the delivery time is about 60 days after receiving the advance payment. 2 、 For a payment term of 30% deposit and 70% balance against a copy of B / L.
Q5: How to make a payment?
A: You can pay via T / T, L / C. Q6: If I can’t find what I need on your site, what should I do? A: You can send photos, photographs and drawings of products by e-mail, we will check, if any, we will reply to you shortly. Or you can send us a sample by DHL / TNT, we can develop a new form especially for you.
Q7: How to solve the quality problems after sale?
A: 1 、 Take a picture of the problem wheels and send to us; 2. Take a video of the problem wheels and send us.
When we confirm that this is our problem and communicate with customers, we return the number of problem wheels or reduce this amount in the next order, as well as make a new production and ship immediately or ship with the next order in accordance with the requirements of customers.